Monday, 2 April 2012

Team Stories: Oliver Benson

Name: Oliver Benson 
Job Title: Commercial Business Manager

Describe a time or situation in which you have provided value-added service to our customers, colleagues, department.
I hope that all staff in Australia, including myself, provide value-added services to customers and colleagues every day! Recently, for example, we have been assisting a large Melbourne client with their peak season sampling, ensuring that all their orders from China are collected with a dedicated van in China in order to make the required flight. Once retrieved in Melbourne we have them delivered immediately, thus providing the fastest transit available door to door. This helps the client sign off and prevents any delays with their production for the upcoming season.


What are your favourite things or what do you like to do outside of work?
I enjoy turning off my Blackberry and travelling, either overseas or within Australia. I also like playing cricket (being English it’s good fun teasing Australians about how bad they are!) soccer and golf. I am also renovating my house, which takes up a lot of time!


What are your pet peeves or what annoys you outside work?
People in Australia can't drive very well, which annoys me! Other than that, anyone with a lack of common sense does my head in!


What is your favourite expression or quote/proverb?
I don’t really have one, but perhaps "when in Australia do what Australians do – leave work early and go to the pub!"


What do you like about your job at Royale?
I like the daily challenges the work presents, I like how every day is different, I like hearing feedback from clients when we have done a good job, and of course I like the team I work with.


Contact details
E-mail: oliver.benson@royaleinternational.com

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