Wednesday, 31 October 2012

Key Facts You Need to Know about Moving to Australia

Australia has good quality of life with its incredible wildlife, beautiful scenery and a unlimited source of outdoor recreation. It is the sixth largest country in the world and home to 21 million people. The country has a diverse range of wildlife and nature only found in Australia. A large part of the Australian desert is known as the outback. Life expectancy is generally higher and stress level is relatively low when compared with other parts of the world.

Cost of Living

According to the 2012 Mercer Survey the cost of living is high with some cities ranking in the top 20 most expensive cities in the world.


Australia was founded by immigrants from the UK so the official language in Australia is English. Caucasians make up the highest per cent of the population with Asian making up just 7% and other cultures and Aboriginals only 1%.


The seasons are opposite of those in Europe and North America with the summer occurring between December and February and winter from June to August. Due to the size of Australia there are many different climates found in different parts. Northern Australia has tropical weather which is hot, humid and has seasonal monsoons. Southern Australia has distinct seasons with long hot summers and cool winters. Western Australia is hot and dry during the summer season and cool in the winter. Bushfires can be a danger; this is due to the low levels of rainfall.


The Australian Dollar.

Key Facts

  • There is no national maternity leave in Australia but you may be able to negotiate leave with some organisations and employers.
  • Health insurance is encouraged and doesn't include dental or eye care.
  • You might have to retake your driving test depending on where you obtained your driving license.
  • If you wish to bring pets into the country they will need to be quarantined for up to 120 days. Not all breeds of dog are allowed so you will need to check first. You will also have to meet the bio-security regulations for your country and give your pets microchips so they are able to be formally identified.
  • Most banks charge monthly fees and branch withdrawal fees. There is rarely any interest paid on deposits into the bank.

Tuesday, 30 October 2012

Key Facts You Need to Know about Moving to the UK

The UK is a historical and cultural country that consists of England, Wales, Northern Ireland and Scotland. Although the UK is very small it is a leading member in the EU and plays an important part in the world of politics, economics and world trade.

Cost of Living

The cost of food and other living expenses is high and you will certainly notice the difference when moving to the UK. In the Mercer survey London was positioned number 25 on the most expensive city list, Birmingham is placed at number 133, Belfast at 165 and Aberdeen at 144. Despite the drop in property prices in recent years only people with the money to buy are able to take advantage of this slump.


English is the main language in the UK. Parts of Wales speak Welsh as a first language and in Scotland some communities speak Gaelic in its Scottish form.


Rainfall is high in the UK and occurs all year round, localised flooding is often experienced in certain parts of the country. Temperature in the summer can reach up to the low to mid thirties (degrees) while winters can range from below zero to 6 degrees. There are seasonal changes throughout the year; Spring between March and May, Summer between June and August, Autumn lasts from September to November and Winter from December to February.


The Pound

Key Facts

  • While driving in certain areas in the UK you may have to pay a congestion charge. 
  • The UK offers free healthcare to all residents (known as the NHS). Long waiting times for treatment is a common problem so you may wish to look into private healthcare options.
  • When buying property be aware of gazumping. This is when the seller agrees to an offer from a buyer and then decides to sell to a higher bidder. Gazumping is a common problem in England and Wales but not so much in Scotland. 
  • You will be required to pay for a TV license to own a television or to watch transmissions on the Internet. 

Monday, 29 October 2012

Key Facts You Need to Know about Moving to France

France is one of the most exciting countries in Europe. There are 22 regions and Paris, the capital city, is home to about 1/6th of the total population.

Cost of Living

In the 2012 Mercer survey Paris was given 37th place in the top 50 most expensive cities in the world to live. The costs of goods are similar to those found in other European countries on the mainland despite the fact that the value added tax is higher than most. 


French is the official language of France and spoken the most throughout all areas. There are 75 different variations of the French language such as Catalan, Basque, Lorraine German and Alsatian. 


In France you can experience three types of weather climates. In the South of France the summers are hot with limited rainfall and the winters are cool. Central and Eastern France has snowy winters and warm summers. Western France experiences a lot of rainfall along with cool winters and summers.


The Euro

Key Facts

  • It is necessary to apply for the Sécurité Sociale and permanent residence if you would like to move to France, even if you move from another country in the EU. 
  • If you don’t have a will in France your assets and any properties you own in France are automatically passed to your children even if you have a spouse. 
  • The local Mayor is often involved in negotiations when buying real estate. 
  • It is illegal not to help anyone that is in distress. 
  • EU and EEA nationals that pay social security contributions have to register locally to ensure they have French Health Insurance. Other tourists and business people that are not French residents are eligible for emergency treatment.

Team Stories: Paul Ip

Name: Paul Ip
Job Title: Account Executive
Department: Local Sales

Describe a time or situation in which you have provided value-added service to our customers, colleagues, department, etc.
Facing different kinds of people during meetings drives me to grow fast as a person and improve my communication skills for the benefit of the customers.

What are your favourite things or what do you like to do outside of work?
Playing guitar and going out drinking with friends.

What are your pet peeves or what annoys you outside work?
People talking loudly in quiet public areas.

What is your favourite expression or quote/proverb?
"Work hard, play hard."

What do you like about your job at Royale?
Nice teammates and an efficient way to work.

Contact details:

Friday, 26 October 2012

Key Facts You Need to Know About Moving to Germany

The final installment of this week’s key fact for expats is centered on Germany. Germany has a population of over 82 million people and is considered to be one of the most cosmopolitan and a modern countries to set up home. Each city has its own style and personality and this adds to the overall charm of the country.

Cost of Living

The affordable living expenses make Germany a popular destination for expats. The economy is powerful and you can expect a high standard of living. The schools deliver an excellent education system and the health care is of very high quality. Some cities are more expensive than others with East Germany offering the lowest costs. None of the cities are listed in the top 50 expensive cities in the world according to the 2012 Mercer survey.


German is only official language but many of the population do understand and speak English; it is often used within business.


The climate is not particularly hot; in fact the summers are often quite wet, cloudy and reasonably cool. The winters are similar and you may experience snow fall.


The Euro

Key Facts

  • When snow falls, by law you must remove the snow and ice from outside your property. Some homes also have to sweep up debris outside their homes too. 
  • You must register your address with the police within seven days of moving to a new property. 
  • If you lose the keys to your house or apartment you will need to replace all the locks as replacement keys are not permitted. 

More in this Series from the Royale International Group

Next week we shall be looking at more countries and focusing on the key points all expats should know. Come back to learn more about France, the UK, Australia, New Zealand and Taiwan.

Thursday, 25 October 2012

Key Facts You Need to Know About Moving to the Netherlands

Today in our expat advice series we would like to look at Netherlands. The Netherlands is considered to be the gateway to Europe and is popular as it links easily with France, Germany and Belgium.

Cost of Living

Compared with many other European countries the cost of living in the Netherlands is quite low. In the 2012 cost of living survey, Amsterdam was ranked at number 57 of the most expensive cities in the world. Taxes are high and immigrants are only be allowed "free-sector" apartments that are the most expensive and have limited space. Food and medical services are very reasonably priced though.


Dutch and Frisian are the official languages but English is very commonly spoken and well understood in the Netherlands.


You will experience cool yet pleasant summers and the winters are very mild.


The Euro

Key Facts

  • The Netherlands have very few holidays and therefore you must negotiate your vacation days when discussing your contract. 
  • If you choose to live in the Netherlands on a permanent basis, you will need to have insurance from a Dutch health care insurer. 
  • Pit bull terriers and their cross breeds are not allowed in the country. 
  • If you live In the Netherlands and are over the age of 14 you must always carry ID on you. 

Wednesday, 24 October 2012

Key Facts You Need to Know About Moving to India

In this week’s series we are looking at key facts that expats need to know when moving to another part of the world. Today the focus is on India, a lively and diverse country that embraces multiple cultures with a population representing sixth of the world’s population. India has a large population despite being a relatively small country so be prepared for busy streets and plenty of people watching opportunities.

Cost of Living

You can achieve a high standard of living for a fairly low cost in India. Many expats move here to enjoy a more opulent lifestyle than may have been possible in their home country. Compared with many western countries the cost of entertainment, housing, food and education is much lower.


Hindu is the official language with around 30% of the population speak it as their first language. You will also find English is commonly used, especially in trade. There are a further 14 official languages and 37 others that can be used although, in the Southern States, English is far more common.


There are usually two main seasons (rainy and dry) in India. During the rainy season you may experience monsoons and/or flooding. The drier weather is normally between the months of October and March. There are also different climatic regions within India. The Alpine Zone has a range of different climates as it is very mountainous but in general experiences high temperatures and less rainfall. Northern India has hot summers with a lot of rainfall and dry winters, Southern India is hot and humid while Western India has hot weather with less rainfall.


The Indian Rupee

Key Facts

  • Power cuts are common and you may need to buy voltage stabilisers for your computer and other electrical appliances. 
  • Ripped and damaged bank notes are not accepted so never accept them if they are offered to you. 
  • Only use your right hand to eat and shake hands.
  • If you will be staying in India for more than 180 days you will have to register for the Foreigners Regional Registration Office within two weeks of arrival.
  • There is a symbol seen in different parts of India that looks like a swastika. These are actually symbols of peace and are related to different religions including Buddhist, Hindu and Jain. 

Tuesday, 23 October 2012

Key Facts You Need to Know About Moving to Hong Kong

This week we are focusing on providing expats with information they need to be aware of before making a big lifestyle change by moving to a new country. Today we will talk about Hong Kong. This previous British Colony has rejoined China and has a very international community where west meets east.

Cost of Living

Hong Kong was ranked as the 9th place among the top ten cities in the world to live. You may find that prices are high especially when looking at properties. Having said that, food can be very affordable and so is public transport. Nightlife is more on par with other popular cities around the world so you will still be able to afford life’s essentials and a few luxuries with ease.


Up to 90% of the population speaks Cantonese as their first language. English is still very common though and is considered to be the official language of business. Mandarin is also become more increasingly spoken since joining China in 1997. 


If you are looking for a warmer climate then you will enjoy living in Hong Kong. The sub-tropical climate and seasons will give you a nice variety. September to January is usually the most pleasant and January and February tends to be the driest. Thunderstorms are reasonably common and there is the occasional risk of typhoons.


The Hong Kong Dollar

Key Facts

  • Tax payers pay in lump sums rather than on a monthly basis, with the first bill being higher due to a proportion being taken for the following year. 
  • All residents have to carry a Hong Kong ID card at all times. 
  • A visa is required to travel across the border 
  • Many of the houses and flats don’t have an oven as most cooking is done on the hob which uses propane, gas or electricity. 

Monday, 22 October 2012

Key Facts You Need to Know About Moving to Singapore

Moving to a new country is both exciting and daunting at the same time. As an expat you will need to learn about your new home in order to settle in and become part of the community. Over the next ten days, we shall be providing you with an expats insight into some exciting parts of the world. To kick us off we are starting with Singapore!

Cost of Living

The standard of living in Singapore is very high. The schools are fantastic, the streets are kept immaculate and the crime rate is low. While the cost of living is quite high (Singapore is now ranked number 6 in the top ten lists of expensive cities in the world), food and groceries are reasonably priced even if you like to dine out.


Mandarin Chinese is the official language but English is also widely spoken and taught in schools. English is the most common language and is considered to be the language of choice for business and trade.


The hottest time of the year is around June and July although you can expect high temperatures all year thanks to the tropical climate. Rainfall is high with a monsoon season during November and December - you should be prepared for high humidity levels.


The Singapore Dollar.

Key Facts

  • The main religions are Buddhism, Islam, Christianity, Taoism and Hinduism 
  • TV and other Media is censored by the Government 
  • There are restrictions on the breeds of dogs you are allowed to bring into the country. 
  • It is possible to drive using your own license for up to 12 months; you will then need to convert to a Singapore license.
  • Spouses will need to hold their own employment visa to work in Singapore. 
  • Left hand drive cars are not allowed in Singapore.
  • If you want to own a television you will need to pay a tax for it.

Team Stories: Koey Sung

Name: Koey Sung
Job Title: Account Executive
Department: Sales

Describe a time or situation in which you have provided value-added service to our customers, colleagues, department, etc.
One of my clients told me about a rude sales person working at a different company who didn't provide a good follow up on their request. When they came to Royale instead they spoke to me and they were happy because of my positive attitude - they knew we would handle their important shipment with care.

What are your favourite things or what do you like to do outside of work?
Hiking & Shopping.

What are your pet peeves or what annoys you outside work?
It annoys me when a people speak overly loud when talking to me.

What is your favourite expression or quote/proverb?
"Trust yourself. You know more than you think you do."

What do you like about your job at Royale?
I like getting to know what my client needs and doing my utmost to provide the best service I can.

Contact details:
Tel: (852) 6621 7482

Friday, 19 October 2012

What Every Expat Needs to Know Before Relocating

Moving overseas require lots of forward planning and research. Without proper preparation, you may encounter delays and problems that cause stress for you and your family. Here is a simple checklist that may help you during your next big move.

10 Must Dos Before Moving Abroad

  1. Every country has their own immigration rules which cover many areas: visas and permits, taxes, restrictions and shipping, vaccines and quarantines for your family pets, taxes for shipping vehicles, vaccinations for your family and more. Remember you can contact your local consulate/embassy for assistance.
  2. Check your passport and visa for their expiry dates and renew where necessary.
  3. Keep your important paperwork and documents (birth certificates, social security cards, insurance policies, employment records, academic reports, medical and dental records, proof of residency and your will) close to hand.
  4. Sort out the various insurance policies you will need including house and contents, life, health and vehicle.
  5. Inform your bank about the move and your new location. Evaluate if there is a need to set up international online banking or if it is easier for you to change to a local bank .
  6. Check to see if the medication used by you and your family is available in your new country of residence. You may have to request extra supplies.
  7. Double check with the your local government transportation department to see if your driving license is valid in your new home and take the necessary steps that will allow you to drive internationally.
  8. Pets that are moving with the family will need to be vaccinated and provided with a passport to travel. You may need to make arrangement for pets that are unable to come with you.
  9. Cancel all magazine and mail subscriptions and/or arrange to have your mail forwarded to your new home.
  10. Set up a free Internet phone account so you can keep in touch with friends and relatives for very little cost.
Royale International - 24/7 International Courier Solutions

Thursday, 18 October 2012

Support Our Sales Manager as he Takes on Moontrekker 2012

Philip Murton our sales manager here at the Royale International Group took part in an exciting 42km race on October 19. The gruelling Moontrekker event is an incredible race taking place over night with runners racing across the Mountains of Lantau Island in a bid to raise money for charity.

This is not the first time Philip has taken part in the Moontrekker event. Last year he managed to complete the race in 9 hours and 1 minute and he is hoping to beat his time after putting in a dedicated training regime. During the past six months Philip has hiked and ran more than 500km over rocky terrain and spent more than 100 hours in the gym. During his training he has suffered from multiple muscle injuries, one broken toe and he has even spotted five poisonous snakes on his outings.

Good luck Philip!

Now Philip is fighting fit ready to take on this incredible challenge once more in aid of the Room to Read Charity. If you would like to donate please visit their website:


Philip managed to compete the Moontrekker race within just 9 hours, beating his previous record. The entire Royale International Group team would like to congratulate Philip on this incredible achievement and for raising money for such a worthwhile cause. 

Royale International on Facebook

If you would like to connect with us on Facebook (we would love to see you there!), you can do so by clicking on this link: and giving us the thumbs up on the right hand side. Our Facebook page is full of valuable information regarding international logistics, couriers and how we can help you. We also share information we believe to be of great use and hold exciting competitions from time to time. 

Wednesday, 17 October 2012

Holiday Trends for 2012

It’s time to start thinking about the holidays and planning to make sure customers are able to find the must have trends in their homes. This year the trends seem to focus around creating a stunning focal point that creates the perfect atmosphere for friends and family to gather around at this special time of year.  To ensure you get it right here are some of the most popular seasonal trends that will be in high demand this holiday season.
  1. Plenty of sparkle - Consumers love a bit of glitter and glam especially for glitzy celebrations. While many older families embrace older traditions the new generations enjoy combining the old with the new, and a little sparkle goes a long way.
  2. Something from Europe - European styles and themes tend to be influential this year and many consumers are turning to European goods thanks to their quality. Choose products made from woods, ceramics, woven fabrics and glass for a touch of class.
  3. Inspired by the sea - Nautical themes have been popular throughout 2012 and are a trend that is remaining with us for the rest of the year. Casual, relaxed seashore styles will work well this Christmas and create a modern take on the festive season.
  4. The real winter wonderland - Ice, whether real or fake will be a big hit this year. Icy colours combined with silver and white decorations create a beautiful setting full of winter wonderland magic.
  5. Whimsical memories - Think of candy canes, gingerbread houses and treats that only tend to make an appearance at Christmas. Combine these traditions with candy coloured accessories and decorations for a whimsical spectacle.
  6. Off the Rack - One way shops can stand apart from their competitors is by ensuring they are on top of the trends. Ready to wear is hugely popular right now and therefore is a must for those that want to gain an advantage in the market.
  7. Vintage glam - Vintage is a look that remains to be in high demand. It brings back nostalgic memories and some old glamour that is missing from many modern fashions. Mixing old with new will remain strong during 2012 so don’t miss out on the action.
  8. Metallic beauty - Last year vintage metals were hugely popular and the trend remains here for 2012. Think of bronzes, gold, coppers and silver.
  9. Natural worlds - Wood is a beautiful material that can be transformed into stunning displays. Woodland themes require objects such as twigs, natural berries and pine cones. Combine woody objects with rich woollen materials and evergreens.
  10. Shop sensibly for all year round success - There are many products that will be hot for 2012 and be able to spread out into 2013. Think about items that have multiple purposes or that can be reused over multiple seasons. Buyers like value for money and getting the most out of the items they buy.

Tuesday, 16 October 2012

Freight Forwarding Companies Making Business Easier

Thanks to international logistics billions of pounds worth of goods are transported around the globe each day. With excellent management, planning and trained couriers, the process can be relied on by companies of all sizes, anywhere in the world. Do not bear the weight of planning logistics; use the professional freight forwarding services that are there to help.

Freight forwarders are fully licensed and have permission to act as carriers in each country and state where they operate. They are fully aware of the laws in each country and provide the correct paper work and information to speed up the process of delivery and avoid delays.

With the help of freight forwarding companies, the act of shipping is now becoming easier than ever. Instead of relying on sending each package one by one, freight forwarders are able to combine package into one shipment and even arrange the movements to ensure that each shipment arrives where it needs to.

Benefits to the Customer

Freight forwarding provides the customer with an easy to use service. Once the pallets are collected, the freight forwarders will then oversee the the planning process. They are able to plan each section of the journey and coordinate the pallets transfers from the road, rail and air. If the customer has any worries regarding the shipment they can simply track the shipment online to ease any concerns or check on the schedule.
Royale International - 24/7 International Courier Solutions

Monday, 15 October 2012

What Are INCOTERMS in International Logistics?

All industries have their own jargon that is used by those ‘in the know’. The use of the lingo shows professionalism, experience and can reduce the time it takes to organise and manage systems. If you are responsible for arranging the international logistics in your organizationit pays to learn the International Commercial jargon that is known as the INCOTERMS that was established in 1936 to make international trade easier.

Here are thirteen terms that might be worthwhile for you to be able to identify:
  • EXW - Ex Works – The seller must make sure the goods are available at the sellers property
  • FCA – Free Carrier – Obligation of the seller to deliver the goods into the charge of the buyer
  • FAS – Free Alongside Ship – Responsibility of the seller to transport the goods by vessel at a port
  • FOB – Free On Board – Goods are put on board a ship by the seller as agreed
  • CFR – Cost and Freight – Seller pays cost and freight required to ensure the property arrives at it’s destination
  • CIF – Cost, Insurance and Freight
  • CPT – Carriage Paid To – Seller must pay the fright for the carriage of the order
  • CIP – Carriage and Insurance Paid To – Seller pays freight and insurance for the carriage of the order
  • DAF – Delivered at Frontier – Seller’s is no longer responsible for the goods when arrived at the destination, the buyer must pay for the goods to clear customs
  • DES – Delivered Ex Ship – Seller gives the goods to the buyer on board a ship
  • DEQ – Delivered Ex Quay – Seller makes the goods available at the quay
  • DDU – Delivered Duty Unpaid – Seller pays the shipping costs and performs the customs formalities while the buyer pays the duty and costs for any delays
  • DDP – Delivered Duty Paid – Seller pays shipping costs, goes through customs and is responsible for duty costs and additional costs.
Another option, you can look into is to team up with an International Logistics providers and place your planning and management of your shipments in the hands of the experts. They will allow you to concentrate on other areas of your business while they take care of arranging and coordinating your shipments all over the world.

Royale International - 24/7 International Courier Solutions

Team Stories: Cherry Lee

Name: Cherry Lee
Job Title: Account Executive
Department: Sales

Describe a time or situation in which you have provided value-added service to our customers, colleagues, department, etc.
We're always improving customer relations and I've chatted to customers about more than just the job. For example, some clients have talked about the global economic current situation and I enjoy discussing it with them and expressing my own views on it.

What are your favourite things or what do you like to do outside of work?
Reading, Exploring, Travelling & Experiencing new things.

What are your pet peeves or what annoys you outside work? 

When loud people sit next to me and use bad language.

What is your favourite expression or quote/proverb? 

"It doesn’t matter."

What do you like about your job at Royale?
I like working in sales - it's easy to find team spirit in my department.

Contact details:
Tel: (852) 2218 5850

Friday, 12 October 2012

Are You Ready to Expand Globally?

Anyone looking to become a global player needs to start by looking at logistics. If you want to expand internationally how are you going to coordinate all of the different parts of the journey involved in each shipment? There is a lot of planning to consider from the initial picking and packing to ensuring it arrives at the ports on time to avoid delays for your customers.

Coordinating Logistics Requires International Knowledge

You will need to plan how the shipment will move across land and sea. Managing logistics requires knowledge of the terms involved and the different laws and practices that alter from country to country. Besides all of the legalities and paperwork, it is essential to match up each section of the journey to avoid delays. Delays leave customers cold and can cost you money so excellent planning skills is essential.

Finding the Solution with International Couriers

Building an international network to compliment your global expansion takes time. Therefore many businesses now turn to the services provided by third party international couriers. The couriers provide an affordable and viable solution that will free you from logistics management entirely. They will be able to ensure your packages are at their connection points so there are no unexpected interruptions caused by missed flights or hold ups at customs. When finding your international couriers it serves well to find one with global offices for a streamlined service that can handle your demands and help to deliver your goods over the globe with ease.

Contact us here at the Royale International Group and ask about how we can help you. Email the team at

Thursday, 11 October 2012

Highlights on Shopping Trends for 2012

Each year the holiday seasons account for the bulk of the retail sales especially during the months of November & December.  Retailers are expecting both holiday sales and online sales to be up by at least 15% so here are a few highlights that you should be aware of this year: 

  • According to recent surveys - 31% of retailers starting promotions earlier this year with 42% starting in October
  • Thanksgiving day has replaced Black Friday and is now the "kick-off" to busy weekend shopping  
  • Cyber Monday trend — consumers are shopping earlier (before 9am) and later (after 9pm) extending the shopping day
  • In 2011 — 1 in 4 shoppers purchased a gift via a daily deal site and in 2012 more retailers are doing their own "daily deals"
  • Free shipping is now becoming the norm for the holiday season for most online retailers.

Rise in Online Sales is Great News for Business

Royale International Group - International Courier

With problems on the high streets it is good to hear some positive news for a change. While many retail shops on our streets are having to close the increase in sales online means there are still ways of running a successful business.  If you are looking to start up a business, it is worth considering the speed of growth in online shopping. Taking your business to the Internet could be the best move you make this year. 

High Growth in China

One of the online shopping markets on the up is found in China. In 2011 transactions made online exceeded Rmb800 billion. The online growth continues to rise and it’s estimated that over the next five years the market will grow by 40% each year.  It is clear that as time moves on more and more people are feeling comfortable about spending money online. Many customers like the convenience it provides them, and the reduce costs that can be found when shopping carefully.

If you are selling good online it is essential to partner up with excellent international couriers. Logistics plays a vital role in any online business that requires delivering goods to their customers. In order to compete with online retailers you will need to provide an outstanding service to your customers that includes: competitive pricing, speedy delivery and an excellent returns policy that works. Partnering with a third party courier makes all this possible.

Royale International - 24/7 International Courier Solutions

Wednesday, 10 October 2012

Hong Kong Latest Retail Spending Trend

According to the latest news from the Hong Kong Business Magazine Oct 2012, spending has been a drop on luxurious and non-essential items spending while the purchase of miscellaneous consumer goods and footwear,allied products and other clothing accessories rose to 5%. A summary of items can be seen below:

For more information, please read the original news here

Happy Halloween !


Halloween is a celebration observed around the world on October 31, the eve before the Western Christian feast of All Hallows.

Halloween festive activities includes: trick-or-treat, attending costume parties, carving pumpkins into jack-o'-lanterns, lighting bonfires, apple bobbing, visiting haunted attractions, playing pranks, telling scary stories, and watching horror films.

Tuesday, 9 October 2012

China – The Growing Market

Royale International Group

According to the Chinese Ministry of Transportation the number of ports had rose from 22 to 26 in 2011. These ports handle an estimate of 100 million tonnes of cargo a year dealing with import and export shipments ranged from raw materials such as coal to factory made goods like toys and high-tech electronics. 
In response to the rising demand that comes from domestic consumers and traders that are looking to break into the expanding market, there are expected growth and demand on the need of professional logistics experts and services in China.
To cope demand and changes on shipping ports, many corporations in China have out sourced their delivery and distribution needs to international couriers to reduce the transit time and charges. An international courier could help to arrange the whole logistics management, such as, the transportation, storage, customs clearance and the distribution in and out of China.

At the Royale international Group we provide complete and comprehensive international courier services designed to relieve you of multiple tasks. We have an extensive reach over the ports around the globe at the Royale International Group. Our global offices, warehouses and international presence allow you to reach new ground and target wider audiences in a bid to take your company global. 
We are capable of working with domestic firms looking to increase their market within and outside China, with offices and specialists stationed in 19 China’s major cities and global outreach we provide professional services around the clock customized to the need in the vibrant Chinese market and become an integral part to your global domination.
Royale International - 24/7 International Courier Solutions

Monday, 8 October 2012

International Logistics Management Keywords

Royale International Group

Have ever you come across with the terminology that you were unaware of while you are preparing for your shipment?
If working closely with couriers is part of your job, it may be beneficial to learn some of the logistics terminology. Whether you work in personnel, merchandising or admin, the logistic terms listed below will help clarify any confusion when shipping parcels.
Typical keywords that you might come across include:

  • Air Waybill (AWB) or air consignment note – refers to a document issued by a carrier either directly or through its authorized agent. It is a non-negotiable transport document. It covers transport of cargo from airport to airport. By accepting a shipment an IATA cargo agent is acting on behalf of the carrier whose air waybill is issued. AWBs have eleven digit numbers which can be used to make bookings, check the status of delivery, and current position of the shipment.
  • Consignee -   In a contract of carriage, the consignee is the person to whom the shipment is to be delivered to whether by land, sea or air.
  • Customs – refers to an authority or agency in a country responsible for collecting and safeguarding customs duties and for controlling the flow of goods including animals, transports, personal effects and hazardous items in and out of a country. Depending on local legislation and regulations, the import or export of some goods may be restricted or forbidden, and the customs agency enforces these rules.
  • Containership – refers to cargo ships that carry the entire load in truck-size intermodal containers, in a technique called containerization.
  • Forwarding agent – refers to an intermediary who facilitated the routing of international mail before the development of the modern postal system.
  • Poste restante (French, trans. post remaining) or general delivery -   refers to a service where the post office holds mail until the recipient calls for it. It is a common destination for mail for people who are visiting a particular location and have no need, or no way, of having mail delivered directly to their place of residence at that time.
  • Stowage - refers and indicates on the cubic metres of space one metric tonne (or cubic feet of space one long ton) of a particular type of cargo occupies in a hold of a cargo ship. It is calculated as the ratio of the stowage space required under normal conditions, including the stowage losses caused by the means of transportation and packaging, to the weight of the cargo.
  • Pallet / skid – refers to a flat transport structure that supports goods in a stable fashion while being lifted by a forklift, pallet jack, front loader or other jacking device. A pallet is the structural foundation of a unit load which allows handling and storage efficiencies. Goods or shipping containers are often placed on a pallet secured with strapping, stretch wrap or shrink wrap and shipped

For more logistics management terminology, please refer to this list:
Let us help, contact us at and leave the terminology in our hands.

[Source: The terminology definition and explanation are quote from to]

Team Stories: Helen Chung

Name: Helen Chung
Job Title: Marketing Executive
Department: Marketing

Describe a time or situation in which you have provided value-added service to our customers, colleagues, department, etc.
Preparing the marketing material for the Sales Team in order to meet their specific requirements. I feel very motivated when they are happy with the artwork designs.

What are your favourite things or what do you like to do outside of work?
I enjoy reading and going to Chinese restaurants with my family during weekend.

What are your pet peeves or what annoys you outside work?
Having to wake up early on Sunday mornings!

What is your favourite expression or quote/proverb?
"If there is no struggle, there is no progress."

What do you like about your job at Royale?
The friendly environment and my colleagues!

Contact details:
Tel: (852) 2218 5869

Friday, 5 October 2012

What You Need To Know When Placing Your International Logistics Order - Part Three: Customs and Documentation

Royale International Group

This week we are discussing the processes involved in making an international courier delivery. Yesterday we gave you an insight into the basic steps required for freight forwarding. Today we are looking at the documents involved in making a successful delivery.
1. Air Waybill (AWB)
Air Waybill is a document that is required to fill in by shipper.  It is an important document as it includes all instruction you give to the courier companies on how to deliver, identify and handle your parcels.  Most couriers will require shippers to provide three copies of the AWB. One for their records, another copy is given to the receiving carrier and the third is used for proof of delivery.

2. Commercial Invoice / Proforma Invoice
Invoices are demanded for all dutiable or non-document shipments by Customs and Excise for clearance. In general, three copies of Proforma Invoices are need when you are sending “Samples” and three copies of Commercial Invoices when you are sending “commercial goods”.
The requirements of more documents varied from countries, and the nature & value of the goods that are shipping.  With this reason, it is important to consult and plan ahead on the documents require when plan to ship your merchandise.

Here at the
Royale International Group we like to keep things as simple as possible so we have provided a blank template of the Proforma and Commercial Invoices in various languages on our website. Should you have any questions on the type of invoice to use, please contact our customer service team which operates 24/7/365.

We also provide a pre-print and personalized service for Air Waybills to reduce your paper work. You can order your copies by contacting our local sales team at

Thursday, 4 October 2012

What You Need To Know When Placing Your International Logistics Order - Part Two: Calculations

The price you pay for international logistics services depends greatly upon weight and the destination of your shipment. To help your courier provide you with an accurate quote for air freight shipments, a Volumetric / Dimensional Weight (kg) calculation technique was introduced for the quote and billing in the delivery incurred. 

In order to calculate the volumetric weight it is necessary to perform the following steps:

1. Calculate the Cubic Size

Measure the length, width and height of the package in centimeters (cm) and multiply them to get the total cubic size (in cm3).
Length (cm) x Width (cm) x Height (cm) = Total Cubic Size (cm3)*
*Round up to the nearest centimeter cubed (cm3)

2. Calculate total Volumetric/Dimensional Weight

After getting the total cubic size, divide the number by 5000 to get the Volumetric / Dimensional Weight in kilograms (kg)
Total Cubic Size ÷ 5000* = Volumetric Weight (kg)
*Volumetric Weight Standard may vary according to different courier companies

i.e. Length (cm) x Width (cm) x Height (cm) ÷ 5000 = Volumetric Weight (kg)

If you would like assistance with the calculation, an easy to use calculation tool can be found on the Royale International Group website. The maximum weight we suggest is up to 30 kg for each box in the shipment. We also recommend the dimensions of the packages be kept under 100cm to not cause problems with the Customs x-ray scanner. Once you have the volumetric weight it is easy to obtain a free quote based upon the weight of the order. Simply fill in our online international logistics order form or send an email to 

[For more information the calculation and details on the Volumetric Weight calculation, see Wikipedia at:]

Wednesday, 3 October 2012

What You Need To Know When Placing Your International Logistics Order - Part One: The Procedure

Royale International Group

When you are shipping your parcels internationally, it is always best to work with an international courier company because it could save your time and ensure that the parcel will be delivered with the most care and speed.  But before working with your international courier, it is worth looking at what steps are involved in the process. International logistics isn’t rocket science, but it does take excellent management and organization skills as well as an extensive logistics web across the globe.
1. Quote
International courier companies often offer a variety of services such as special delivery time, storage, shipment tracking, 24/7 customer service, special handling of goods and expected delivery date.  Always ask for a quote with any service you enlist. This is important when dealing with international logistics as the price could have great difference due to the different offers and strengths of the courier companies.

Remember to always check to see whether they can accommodate your demands or not. Once you have decided on a courier provider, place a request for a quote, you should expect a reply within a short time frame especially if the shipment is urgent.

2. Packaging
Remember to always ask if there is any special restriction/instruction on the packaging of goods you are shipping.  In most cases, courier companies will provide their customers with packaging materials.  Just let them know what sizes you need and they will deliver the packing materials to your doorstep.  Using the courier’s company packaging materials can be beneficial because:

  • It provides the best protection for your items since most couriers usually provide strong, corrugated cartons suitable for shipping usage.
  • Their tailored size packaging material may minimize the overall delivery cost as some courier companies will often charge more on irregular packaged parcels due to the special handling charges required during the delivery process.
3. Collection / Pick-up / Parcels Drop Off
Once you receive the quote and are happy to proceed.  You will need to arrange the time and place for the pickup. Under normal circumstances, courier companies will arrange for pick-up at offices or client could drop-off their parcels at designated point for shipment.  It will be best to choose a courier that offers the latest pick-up time as this allows you to make the best use of your time for packing and arranging all the documentation in need.
Contact the Royale International Group for information on international courier services by dropping an email to

Monday, 1 October 2012

Team Stories: Kin Lau

Name: Kin Lau
Job Title: Account Manager
Department: Sales

Describe a time or situation in which you have provided value-added service to our customers, colleagues, department, etc.
“24 hours a day, 7 days a week, 365 days a year” is not just a slogan at Royale, but also our distinct strength compared with other courier companies. Rather than simply “Operating”, we provide solutions to our clients and make it simple for our colleagues in other departments to provide solutions as well. 

As part of sales in Royale, sometimes we receive clients’ e-mails or calls in the evening or during holidays. Despite this, all of my teammates and I will be on the case immediately in order to solve the problem ASAP; this level of service is much better than other courier services provide.

What are your favourite things or what do you like to do outside of work?

What are your pet peeves or what annoys you outside work?
I don't really have any in particular.

What is your favourite expression or quote/proverb?
"Make yourself smart as well as helpful."

What do you like about your job at Royale?
Team spirit

Contact details:
Tel: (852) 6385 3402